Great experience from start to finishI normally have my 2016 Nissan Frontier serviced at this dealership so I know the service dept is good to work with. I went in to test drive the Nissan Rogue to possibly purchase a new vehicle for my wife. TJ was very helpful from beginning to end in the process. I drove a Rogue with all the options and decided on one with lesser options to meet my budget. TJ was patient and found the right vehicle for our family. The sales team worked with me on negatio... More
2019-05-24
I had the pleasure of working with Nathaniel on the purchase of a 2024 Rock Creek Pathfinder. I wanted a specific color and they made it happen. I had a tight schedule for when I could pick it up after it was delivered to the lot. They offered delivery if it couldn't be ready on the one day of the week I was off work. But Nathaniel and the crew made it possible for me to be able to pick it up in person. Hands down excellent customer service all around and I
wouldn't hesitate to go there again.
2023-09-03
A good buying experience.I am a repeat buyer from East Tennessee Nissan and I think I got a fair deal. I like their service department. It is a very good dealership.
2019-05-23
Thank you Tyler & Casey for the excellent customer service you provided. We will definitely be back to do more business with you in the further. Thank you both for going above and beyond helping us find the car we were looking for and even after we left the dealership you followed up with us making sure we were happy with our new vehicle. We had a lot of fun taking our picture with our new vehicle and we enjoyed the cool video you made us checking in with us after our purchase. Best car purchas... More
2023-06-23
Tyler was phenomenal as well as the manager Nick! They truly went above and beyond to meet our needs that may have been a bit tough to work with! But they both definitely exceeded our expectations while keeping our main concerns for our purchase their focus. Tyler has an amazing personality and kept the entire process fun! His son bring his biggest fan was a plus too!
2023-06-08
Highly recommend!! East Tennessee Nissan is exceptional! Our salesman was Bobby and he was amazing. We didn’t feel any pressure while talking to him. He was very helpful in choosing the perfect vehicle for us. A lot of dealerships will try to pressure you into buying the most expensive vehicles but that is not the case with East Tennessee Nissan. We told him what we could afford and Bobby and the sales manager did everything they could to get us what we needed. We ended up getting a 2014 Dodge G... More
2017-12-04
Wonderful service!Everyone was so friendly, and worked so hard to help me buy my very first car! Mike Ament especially, he spent hours working to get me approved. I definitely recommend this dealership to everyone!
2017-10-09
PleasantThe sales person was very easy to work with. Wish that it would not take so long to buy though, but other than that Emma was easy to work with and did not pressur us.
2017-01-04
AWESOME DEALERSHIPLAST DEC I GOT A 2016 VERSA THEN THIS NOV IT WAS TOTAL SO I WENT BACK TO EAST TENN NISSIAN AGAIN ONCE AGAIN GREAT PEOPLE TO WORK WITH DROVE HOME SAME DAY WITH 2017 VERSA THERE FRIENDLY STAFF THERE MAKE CAR BUYING A PLEASURE THEY GO OUT OF THERE WAY TO MAKE SURE YOU GET CAR AGAIN THANKS EAST TENN NISSAN
2016-11-26
Good DealI bought a brand new 2015 versa note on the Sunday before Labor Day. It was a closeout (a year old) and I was able to get 7500 in rebates. I didn't get to the dealership till 4:30 and was done by 6:30. Elizabeth was my salesperson. She was very nice and gave real opinions. Financing was quick and I was surprised by the approval with a lower interest then the pre approval I came with. Now the bad: the detail worker left so the car wasn't detailed and there was only one key. When I... More
2016-09-19